Architectural Elasticity Imperative for Scaling Intelligent Automation
Scaling Intelligent Automation — Why Elastic Architecture Beats “More Bots” When I walked into the Intelligent Automation Conference in London last week, the buzz in the exhibition hall reminded me of a crowded kitchen during dinner rush: dozens of chefs (vendors) shouting over the clatter of pans (platforms), each convinced their recipe would finally get the restaurant (your business) out of the “pilot‑phase” slump. Among the crowd were representatives from NatWest, Air Liquide, AXA XL, and—most strikingly—Promise Akwaowo, Process Automation Analyst at Royal Mail. Promise cut through the hype with a simple, almost kitchen‑hand‑level observation: “If your automation engine needs constant babysitting, you haven’t built a scalable platform; you’ve built a fragile service.” ...